Tea Community Delivery Terms

These terms explain how Tea Community Delivery works. They sit alongside our terms of service, refund policy and privacy policy. Tea Community Delivery is offered by Weyarn Pty Ltd trading as Ilan Style (ABN 78 628 151 002).

1. What you are signing up for

Tea Community Delivery is an ongoing subscription. When you subscribe, you agree that we will send the products you choose at the frequency you choose (every two, four or six weeks) and charge your saved payment method for each delivery until you cancel. It continues until you cancel it. There is no minimum term.

2. Price and charges

Before you subscribe, we show you the total price of each delivery, including GST and any delivery fee, and how often you will be charged. Your first delivery is charged when you place your order. Each later delivery is charged on its scheduled date. Your account always shows your next charge date and amount.

As a Tea Community Delivery member, you receive 2% off the listed price of each product in your subscription. Standard postage applies to each delivery unless your order qualifies for free shipping.

3. Reminders

We email you before each delivery is charged, with the date, the amount and a link to skip, pause or cancel.

4. Skipping, pausing and cancelling

You can skip a delivery, pause, resume or cancel your subscription at any time by signing in to your account and choosing Subscriptions. You can also cancel by contacting us. Cancelling is as quick as subscribing, and there is no cancellation fee. If you cancel before a delivery is charged, it will not be charged or sent. A delivery that has already been charged and packed will still be sent. We confirm every cancellation by email.

5. Changes to price or products

If we need to change the price of your subscription, we will tell you by email at least 30 days before the new price applies, and you can cancel before it takes effect. If a tea becomes unavailable, we will contact you before your next delivery and will not substitute a different product without your agreement.

6. Your consumer rights

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If something arrives damaged or is not as described, please contact us and we will make it right in line with our refund policy and your rights under the law.

7. Payment details

Your payment details are stored securely by our payment provider. We do not see or keep your full card number. Keep your card up to date in your account. If a payment fails, we will email you and try again before pausing your subscription.

8. Emails

We send service emails about your subscription, such as reminders, receipts and changes. These are part of the service. Marketing emails, such as The Intentional Tea Community newsletter, are separate and we only send them if you have said yes. You can unsubscribe from marketing at any time.

9. Contact

Questions about your Tea Community Delivery? Contact us.

Last updated 10 November 2026.